The Sales and Customer Service Executive is responsible for the account management of a number of assigned Customers and Suppliers, reporting to the Sales and Customer Service Manager. The successful candidate will be genuinely excited to help customers. You are patient, empathetic, and passionately communicative. You can put yourself in the customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and you never fail to gather that. Problem-solving also comes naturally; you are a customer care specialist. You are confident at troubleshooting and investigate if you don’t have enough information to meet customer needs or to resolve customer complaints. The Sales and Customer Service Executive in collaboration with management, establishes and drives execution of the sales plan for assigned accounts. This includes monitoring and reporting of key measures, in particular customer and supplier satisfaction and engagement, sales and profitability. We strive for loyalty and advocacy in our client base and this is also central to the role.

Qualifications

Relevant technical, science or business degree preferred with at least two years track record in a commercial technical sales role. Experience within the food industry would be an advantage.

Closing Date

This role is available with immediate effect. Applications are invited now. Closing date is August 31st 2018.

Please send your CV to our recruitment partner Ascension – Mairead.fleming@ascension.ie

 

Package: Competitive salary + Bonus and Benefits befitting skills, experience and potential. Reporting: To the Sales and Customer Service Manager

 

About NCC

NCC helps clients innovate and become more profitable. We do this by sharing our expertise in the smart sourcing and supply chain management of chemicals, technical polymers and food ingredients. Our motivated team of experts and large network of manufacturers enable us deliver tailored solutions for our client’s business. NCC provides clients with exceptional levels of service. We’re interested in building strong, enduring partnerships. By focusing on providing quality customer service, this enables us to expand our portfolio, adding more specialised items, yielding stronger and deeper co-operation. Our culture of Service, Operational Excellence and Compliance has been and continues to be a successful strategy for us. Established in 1969 NCC, today NCC leads the market in supply of raw materials & ingredients to the Life Science, Industrial and Polymers Industries. Designated a Deloitte Best Managed Company for the last four years.